Privacy Policy Brooklyn Tire Change Guy

This Privacy Policy explains how Brooklyn Tire Change Guy collects, uses, and protects information when you visit our website, request mobile tire change service, or contact us by phone or email. By using this site or our services, you agree to the practices described here. If you do not agree with this Privacy Policy, please do not use the website or submit personal information.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, fill out a form, or request a service call. This information can include your name, phone number, email address, vehicle details, service location, and any other details you choose to share about your roadside situation.

We may also collect non-personal information about how you interact with our website. This can include your IP address, browser type, device information, pages you visit, and the time spent on our pages. This data is generally collected through standard web technologies such as server logs, cookies, and similar tools.

How We Use Your Information

Brooklyn Tire Change Guy uses the information we collect for several purposes, including the following:

• To respond to your inquiries and schedule mobile tire change or roadside assistance services.
• To communicate with you about your service request, including confirmations, updates, or follow-up messages.
• To improve our website, services, and customer experience based on how visitors use the site.
• To help prevent fraud, respond to disputes, and protect the security of our systems and users.
• To comply with legal obligations and enforce our terms and policies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide a smoother browsing experience, remember certain preferences, and analyze usage patterns. Cookies are small files stored on your device by your browser. You can usually adjust your browser settings to block or delete cookies, although doing so may affect how some parts of the site function.

We may use analytics tools provided by third parties to understand how visitors interact with our site. These tools can collect information such as pages viewed, time on site, and referring websites. The information is generally aggregated and does not identify you personally, but it helps us see overall trends and improve our content.

Sharing and Disclosure of Information

We do not sell your personal information to third-party marketers. We may share your information in specific situations, including the following:

• With service providers or contractors who help us deliver mobile tire change and roadside assistance services, and who are required to protect your information.
• With payment processors or financial institutions when needed to complete a transaction you request.
• With law enforcement, regulators, or other parties when we believe it is necessary to comply with legal obligations or protect our rights, property, or safety, or that of our customers or others.
• If our business is involved in a merger, acquisition, or similar transaction, your information may be transferred as part of that process, subject to applicable laws.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, loss, misuse, or disclosure. However, no transmission of data over the internet or electronic storage system can be guaranteed to be 100% secure. You use the site and share information at your own risk, and we encourage you to take steps to protect your own devices and accounts.

Retention of Information

We keep personal information for as long as needed to deliver services, satisfy legal requirements, resolve disputes, and enforce our agreements. The specific retention period can vary depending on the type of information and the reason it was collected.

Your Choices and Rights

You have choices regarding how your information is used and shared. Depending on your location and applicable law, you may have the right to request access to personal information we hold about you, ask for corrections if it is inaccurate, or request deletion in certain circumstances. You may also choose not to provide certain information, but this may limit our ability to schedule or provide services.

If you wish to review, update, or request deletion of your personal information, you can contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling certain requests.

Third-Party Websites and Links

Our website may contain links to other sites or services that are not operated by Brooklyn Tire Change Guy. We are not responsible for the privacy practices, content, or security of those third-party sites. If you follow a link to another website, you should review that site’s privacy policy and terms before providing any personal information.

Children’s Privacy

Our services and website are intended for adults and not directed to children. We do not knowingly collect personal information from children under the age of 13. If we learn that personal information from a child under 13 has been submitted, we will take steps to delete that information as required by law. If you believe a child has provided personal information, please contact us so we can investigate.

International Visitors

Brooklyn Tire Change Guy primarily serves customers in Brooklyn, New York, and the surrounding area. If you are visiting the site from outside the United States, please be aware that your information may be processed and stored in the United States, where privacy laws may be different from those in your country. By using the site and providing information, you consent to this processing.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Brooklyn Tire Change Guy using the details below:

• Email: info@brooklyntirechangeguy.com
• Phone: (347)706-1200

We will do our best to respond to your questions or concerns and help you understand how your information is used when you request mobile tire change or roadside assistance services.